Knowledgebase
Learning Like Crazy > Learning Like Crazy Help Desk > Knowledgebase

Search help:


My Verbarrator was working but I cannot login now or I am having to register Verbarrator again.

Solution

Verbarrator makes use of Flash cookies to authenticate a user on login.

There are several reasons why the flash cookies stored on your system may be getting deleted.

  1. The anti-virus/firewall installed on the system may be deleting the cookies. Please, check the settings of your anti-virus/firewall to see whether verbarrator.com is added to its safe list.
  2. The flash cookies may also get deleted on updating the Flash player.
  3. The browser(s) installed on the system may be removing the cookies on their closing.

    MAC:
    For MAC go to System Preferences>Flash Player>Storage tab. Choose "Allow sites to save info on this computer", or "Ask me before allowing sites to save info on this computer".

    WIN:
    To prevent your browser from deleting flash cookies by Verbarrator do the following steps.

    For Internet Explorer

      1. In your Internet Explorer browser click on Tools > Internet Options.
        1. Click Advanced
        2. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
        3. Select the "Accept" option under "First-party Cookies."
        4. Select the "Accept" option under "Third-party Cookies."


           
      2. In your Internet Explorer browser click on Tools > Internet Options.
        1. For I.E. 7.0: Click Advanced Tab, Scroll Down and Uncheck the box Empty Temporary Internet Files folder when browser is closed. Click OK!


           
        2. For I.E. 8.0(and above): Uncheck 'Delete Browsing History on exit' in the 'Browsing History' section.


           
      3. Click Sites in the Internet Options window to open 'Manage Sites' window. Type in verbarrator.com and click 'Allow' and then click OK.

     

    For Mozilla Firefox

    When using Mozilla Firefox as a browser, Mozilla can be set to automatically strip "locally shared objects" after each use of the browser. This process also deletes the Flash cookies that are stored by the Verbarrator.

    To prevent flash cookies from being stripped, the particular flash cookie of interest must be placed on Mozilla’s protected cookie list, otherwise the cookie will be stripped out and Verbarrator will not run on re-start.

    The steps to place the Flash cookies in the Mozilla’s protected cookie list are as follows.

    1. Go to the Tools-> Options->Privacy.
    2. Choose the Firefox will to Use custom settings for history
    3. For Accept cookies from sites: Click Exceptions... .
    4. In the Exceptions - Cookies dialog box add verbarrator.com to the Address of web site field and click on the Allow button.

    5.  
    6. Click on Close to close the dialog box.
    7. Keep the Clear history when Firefox closes unchecked.
     
    Was this article helpful? yes / no
Related articles I have to register SAM again.
Enabling cookies for the Verbarrator on browsers
My computer does not recognize the .air extension of the Spanish Accent Maestro installer.
File damaged error when trying to download Verbarrator on MAC.
Article details
Article ID: 4
Category: Verbarrator
Date added: 2011-07-22 20:28:10
Views: 4661
Rating (Votes): Article rated 2.3/5.0 (19)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid